Protecting Minors

Gambling whilst under the age of 18 is a criminal offence and Ladbrokes takes its responsibilities to prevent access by under 18s very seriously. Appropriate age verification checks are carried out across all our businesses. If you suspect that someone under the age of 18 is gambling with Ladbrokes online, please contact us here immediately.

If you suspect that someone under the age of 18 is gambling in a Ladbrokes shop, please talk to a member of the shop team or contact us here.

Parental Controls

Ladbrokes uses sophisticated age verification systems and procedures to minimise the risk of underage customers from using our on-line services. Nevertheless, we recommend that parents and guardians who use a family-shared computer to install filtering software in order to restrict internet access to children and minors.

There are a number of parental filtering solutions that can be used to monitor or restrict access to the Internet:

www.netnanny.com - filtering software that protects children from inappropriate web content.
www.cybersitter.com - a filtering software which allows parents to add their own sites to block.
www.betterinternetforkids.eu - a website which is co-funded by the EU and provides information about internet filter software and also offers a free test version.